Chris Colin

Chris Colin lives in San Francisco. His writing has appeared in The New York Times, Wired, and The Best American Science and Nature Writing.

That Dropped Call With Customer Service? It Was on Purpose.
Endless wait times and excessive procedural fuss—it’s all part of a tactic called “sludge.”
Chris Colin
June 29, 2025
Illustration by Timo Lenzen
The Hollywood Producer Who Survived Catastrophe
Chris Colin
August 26, 2011

Sections